Perhaps I am simply too dumb to understand Harris' point here, but I read both articles and am none the closer to why he chooses to bridge the gap from "don't understand" to "can't understand." In the same sense, we cannot discern the nature of a human being from an one part. So, my finger nail, so examined does not explain why I like vanilla over chocolate. It also does not explain why there is an I at all. This is self evident. In the same way, I don't see why examine any neuron would give us an "answer" to what consciousness is. Harris is also almost certainly right, in that consciousness is most probably an emergent property. Brains most certainly give rise to consciousness. So, then it must be some property of brains that allow for this, no?
I mean, I must be missing something, because 3,000 years for people way smarter than me have considered this and not gotten an answer...